Cone Public Relations, located in Boston, MA, stresses that while you can be successful in communicating over via phone or email, there is still nothing like face-to-face communication specifically in media relations, where one must establish a strong relationship with the media, a strong influencer of public opinion.
Account Executive at Cone PR, Jennifer Newberg, provides a few approaches to restore face-to-face communication in media relations:
Deskside Tours: when a brand representative travels to the offices of several outlets a day. Reporters find these convenient because they don't need to leave their offices and feel comfortable to you in their own atmosphere.
Editor Events: when editors gather in one location to hear an announcement. This format slightly limits one-on-one interaction but still allows brand representatives to speak to a variety of people in one location.
Lunch meetings are always encouraged when a brand wants to create a deep relationship with a reporter or if the reporter is a new contact and the brand wants to build a personal relationship.
Lastly, Newberg reminds us all that for face-to-face meetings it's important to have any available press materials, key message points, and background information on the reporter including his or her recent stories on hand. In addition, developing a sample Q&A anticipating any questions the reporter may have will definitely be helpful. Always keep in mind the type of media you are trying to reach. If its a high-level business media, a CEO or senior level executive should be part of the meetings. If its a lifestyle editor, an industry expert could be valuable. If the reporter is in high demand, you need to be creative in your meetings or events!